This Privacy Policy explains exactly what personal information 499dat collects, why we collect it, how we use and protect it, and what rights you have as a registered player on Bangladesh's leading betting and casino platform.
How 499dat Protects Your Data
A plain-language overview of our core privacy commitments. Full legal details are in the policy document below.
Every page of 499dat — from account login to the cashier — runs over a fully encrypted HTTPS connection. Your personal data, session tokens, and payment details are protected by industry-standard 256-bit SSL encryption at all times.
499dat does not sell, rent, lease, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to operate your account, process transactions, and improve your experience on the platform.
Access to personal data within 499dat is restricted to staff who require it to perform their job functions. All internal data access is logged, audited, and subject to confidentiality agreements. Unauthorised access attempts are flagged and investigated immediately.
You may request deletion of your personal data held by 499dat at any time by contacting our support team. We will process deletion requests within a reasonable timeframe, subject to any legal retention obligations that require us to retain certain records.
All 499dat marketing communications — including promotional emails and platform notifications — include a clear opt-out mechanism. You can update your communication preferences at any time from your account settings or by contacting our support team directly.
This Privacy Policy is written in clear, accessible English and is kept up to date. We inform players of any material changes to our data practices before they take effect. No hidden data collection. No ambiguous consent language. What you read here is what we do.
This Privacy Policy ("Policy") describes how 499dat ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects personal information relating to individuals ("you", "the User", "Player") who access or use the 499dat website at https://499dat.app and all associated services.
499dat is committed to safeguarding the privacy of every registered player and website visitor. We handle personal data with care, transparency, and in accordance with fair information practices applicable to our operations. This Policy applies to all users accessing 499dat from Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
Agreement: By registering an account on 499dat, making a deposit, or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the 499dat website. In the event of any conflict between this Policy and those documents, this Policy governs with respect to privacy and data protection matters.
499dat collects the following categories of personal data in connection with the operation of the platform and the delivery of its services:
Full name, date of birth, gender, nationality, and copies of government-issued identification documents such as National Identity Card (NID), passport, or driving licence. This information is collected during the account registration and KYC verification processes.
Mobile phone number registered in Bangladesh, email address, and residential address including division, district, and upazila where applicable. Contact data is used for account communication, transaction notifications, and support correspondence.
Details of the payment methods you use, including bKash account number, Nagad number, Rocket number, Upay number, Dutch-Bangla Bank (DBBL) account details, BRAC Bank account details, and records of all deposit and withdrawal transactions conducted on the platform. 499dat does not store full bank account credentials or card PINs.
Your 499dat username, account balance history, betting history, game session logs, bonus usage records, and all in-platform activity. This data is necessary to operate your account and to comply with our anti-fraud and responsible gaming obligations.
IP address, browser type and version, operating system, device identifiers, time zone, session timestamps, pages visited, and referral URLs. Technical data is collected automatically when you access the 499dat platform.
Records of all communications between you and 499dat, including live chat transcripts, email correspondence, and support ticket history. These records are retained for quality assurance, dispute resolution, and compliance purposes.
Sensitive Data: 499dat does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. Please do not include such information in any communication with our team.
499dat collects personal data through the following means:
499dat uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Processing deposits and withdrawals | Financial data, identity data |
| KYC and age verification | Identity data, contact data |
| Fraud prevention and security monitoring | Technical data, financial data, account data |
| Responsible gaming compliance | Account data, gameplay data, communications data |
| Customer support and dispute resolution | All relevant data categories |
| Promotional communications (with consent) | Contact data, account data |
| Platform analytics and improvement | Technical data, gameplay data (aggregated/anonymised) |
| Legal and regulatory compliance | Identity data, financial data, communications data |
We will not use your personal data for any purpose that is incompatible with those listed above without first informing you and, where required, obtaining your consent.
499dat processes your personal data on the following legal grounds:
499dat does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
We share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, DBBL, BRAC Bank, and other payment processors solely to execute deposit and withdrawal requests. These providers are bound by their own privacy policies and applicable data protection obligations.
Where third-party identity verification services are used to confirm the authenticity of documents you submit during the KYC process, we share relevant document data with those providers under strict data processing agreements.
We may share technical and account data with fraud detection partners to identify suspicious activity, prevent unauthorised access, and protect the integrity of the platform and the interests of all players.
499dat may disclose personal data to law enforcement authorities, regulators, or courts where required by applicable law, court order, or legal process. We will notify you of such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of assets involving 499dat, personal data held by us may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
No Unauthorised Sharing: Under no circumstances will 499dat share your personal data with advertisers, data brokers, or third-party marketing platforms without your explicit prior consent.
499dat uses cookies and similar technologies to operate the platform, remember your preferences, maintain session security, and gather analytical data about platform usage. The following categories of cookies are used:
Cookie Control: You may adjust cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Analytics and functional cookies may be disabled without affecting account access.
499dat retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
As a user of 499dat, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]:
Response Time: 499dat will respond to all privacy rights requests within 30 days of receipt. Where a request is complex or voluminous, we may extend this period by a further 30 days, of which we will inform you promptly.
499dat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 499dat will notify affected users as soon as reasonably practicable and will take all steps necessary to contain and remediate the breach.
499dat is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration and use of the platform is prohibited for minors.
If we become aware that personal data has been collected from an individual under the age of 18, we will immediately suspend the associated account, delete the collected data, and forfeit any account balance pending an investigation. We encourage parents and guardians to monitor their children's internet activity and to use parental control tools where appropriate.
18+ Only. For adults aged 18 and above only. If you believe a minor has registered on 499dat, please contact our support team immediately so we can take prompt action.
The 499dat platform may contain references to third-party services such as game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi) and payment providers (bKash, Nagad, Rocket, Upay, DBBL, BRAC Bank). When you interact with these third-party services, you are subject to their own privacy policies, which are separate from and independent of this Policy.
499dat is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of 499dat.
499dat reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will post a notice on the 499dat platform and update the "Last Updated" date at the top of this document. Where changes are significant, we may also notify you directly via your registered contact details.
Your continued use of the 499dat platform following the publication of any changes to this Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 499dat holds about you, please contact our support team. We are available 24 hours a day, 7 days a week via live chat directly on the platform. Our agents respond in English and operate on Bangladesh Standard Time (UTC+6).
You may also reach us by email at: [email protected]
Privacy Requests: When submitting a privacy rights request, please include your registered username and a brief description of your request. This helps us locate your records accurately and respond within our committed 30-day window.
Your data is protected. Your account is secure. Now explore the best of Bangladesh cricket betting, live casino games, and premium slots — all in one trusted platform.